Q: What should I do if I've just had an accident?
A: Call your insurance company and file a claim. Then, it is your choice where to have your car repaired. From estimating to repairs and delivery, we’ll take care of you and of all the paperwork and communication with your insurance company. We make the process hassle-free.
Q: How do I get an estimate?
A: Give us a call at 573-893-7971. We will come to your home or work and email or fax your estimate back to you. Or, you can come by our office and we will give you an estimate while you wait. Appointments are not necessary. You may also contact Brit Boyce on weekends at 573-690-2321.
Q: Which insurance companies do you work with?
A: We work with ALL insurance companies, providing fast repair times and top quality collision repair! Some insurances companies have preferred repair shops that they work with directly. We are a Direct Repair Provider for most major insurance companies and can assist you with processing your claim. This allows the customer to schedule their car for repairs immediately.
Q: What if my car needs to be towed?
A: If you are not able to drive your vehicle or it is unsafe to drive, you can have it towed directly to our facility and we will pay your tow bill. We will also help you contact your insurance company to see if car rental coverage is provided.
Q: Do you provide a rental car?
A: Do not drive your car if it has been damaged to the point of being unsafe. If you are not able to drive your vehicle, you can have it towed directly to our facility and we will pay your tow bill. We will also help you contact your insurance company to see if car rental coverage is provided.
Q: How long will my repair take?
A: Repair times are dependent upon the amount of damage to the vehicle. Average repair time is two days, but some repairs may take longer depending on the severity of the damage. In most cases, we are able to get parts in overnight to ensure a quick repair.